Get your bearings on organisational strategy.

Lucent Compass uses a unique survey framework to help you understand how people across your organisation relate to your purpose, where there is consensus and where there are points of difference.

It offers an independent assessment so that you can develop a strong and coherent organisational strategy with confidence. Insights from the Lucent team will further help you understand your organisation’s strengths, challenges and opportunities ahead.

We recommend undertaking a Compass analysis at the outset of any strategy development process. Begin your assessment here.

 

For organisations:

at the outset of a strategy process, or in need of an independent stocktake.

Lucent’s job is to:

manage the entire process, from survey questions, to data analysis and presentation.

You get:

a full report of our findings, as well as recommendations for your next steps.

 
 
 

Since its launch, over 2,000 members of staff, volunteers and trustees from across different organisations have completed the survey. It's a critical tool that we recommend every organisation use before undertaking a strategic review or change.

Here’s how it works.

 
 
 

Explore

The first step is a chance for us to understand the context of your work and the challenges you face. We'll create a tailored Compass solution; from defining a number of questions bespoke to you to curating the list of respondents.

Once the format has been agreed, we issue the Compass survey, which is quick and easy to complete on mobile devices or at a desktop.

 
 
 

Gather

During this stage, we survey the views of agreed respondents (such as board members, staff, or volunteers). We provide an objective, deep-dive analysis to help you identify what's working, and what might need your attention.

 
 
 

Analysis and Review

We'll collate all of the responses and provide a top-line analysis to be presented to your team. This is a chance for you to review anything you find surprising, anything you were expecting to see, or anything you are curious to find out more about. We offer a benchmark of your results against other organisations who have completed the survey .

Building on this independent evidence is the best starting point for a strong and coherent organisational strategy, helping you focus your efforts during that strategy process where they are most needed. You can also opt to repeat the survey 12 months later to measure how far you have come.

 
 
 
 

Throughout the guided process, you’ll get:

  • Design of a tailored survey, questionnaire or interview process, unique to your needs

  • Respondent responses (anonymised), for you to review in detail

  • Top-line analysis driven by two Lucent Consultants

  • Workshop to understand results, and deep-dive into areas of success or improvement

  • Recommendations of next steps, to support with your strategic development

 
 

This is a fantastic strategic review for organisations of all sizes.

Think this would benefit your organisation? Start a conversation with the team below.