Learning

Lucent helps you define and focus your approach to learning, creating a clear purpose for your learning and a plan for who should be involved. Through skilful facilitation and tools that can be used in individual, peer and broader group settings, we work with you to build the trusting, positive culture needed for learning to take hold.

We will support you through the complexity of learning how your work delivers impact and what work needs to be adapted or stopped. We also identify areas where you will want to dive deeper and consider the longer term.

Our support is designed to help you learn and adapt as you go along.

Get in touch to find out more.

For organisations:

who want to gather and use data more effectively; dive deeper to find new solutions to complex issues; and quickly adapt their practices.

Lucent’s job is to:

create a tailored learning plan for you, recognising that your work is unlikely to have easy solutions or simple metrics.

You get:

space to develop new habits to learn together as a team, and a rhythm, structure and bespoke tools that help take this learning practice further.

Start your journey

Here’s how we can support your learning journey.

Inception

We start by supporting you to define the objectives of your learning journey and considering who should be involved.

Interviews or focus groups help us better understand your current practices, where they are working and where the next stretch is.

Learning workshops

We deliver structured, purposeful workshops online or in-person to help you create a common map of the issues you are facing and potential ways forward. We know that change is the result of multiple factors so we help you you define your contribution to that change. As you hit your stride, we support you to use our tools and use them on a regular basis to identify and make immediate changes to your ways of working.

Peer support and action learning sets

We can advise on the set up of peer support mechanisms. This could range from an agenda for quick team check ins, a buddy system to help check on progress and share tips and tricks among peers to more structured action learning sets.

This will help your teams develop their confidence and quickly correct course when things go wrong.

Deep dives

Through the process we are likely to encounter complex or disputed areas that require a deeper look. We work with you to identify these and help you take steps to address them.

Developing a new approach to your data and reporting frameworks

Good data collection and reporting frameworks should be the backbone of your learning approach.

We know that data comes in many forms which is why we work with you to bring together your quantitative and qualitative insights into a single framework, keeping the approach simple without being simplistic.

Reports and recommendations

We agree a reporting cycle with you at inception, making sure that we offer you the right mix of support and challenge through the learning journey, and making sure that these insights are shared with your board or stakeholders.

As we come to the conclusion of our work, we will share our recommendations for you to embed learning in everything you do.

Throughout the guided process, you’ll get:

Our catalogue of tried and tested approaches work with collaborations, even those forged from organisations of very different scales or backgrounds. We design inclusive events that engage all voices in honest, productive and creative conversations, anticipating and correcting the power dynamics that emerge in the room.
We share our insights with you regularly, naming what is working and where there is stretch. We can map good and next practice in your field to help you use the best available tools and set the pace for this work.
We will leave you with resources – for example, a learning framework or new approach to data collection and reporting including a dashboard – that you can continue to adapt and grow as your needs develop.